Setting The Standards In Claims Service

Setting The Standards In Claims Service

Park Home Assist are very aware that the real measure of an insurance policy isn’t just the competitiveness of the premium, or the comprehensive cover the policy provides, its also the quality of service when the unthinkable happens and a claim occurs.

Park Home Assist believe that its insurer and claims partners provides one of the most effective claims service in the industry but rather than be complacent, Park Home Assist wanted to build on its service even further.

On the 15th July Park Home Assist hosted a claims summit day for its Lloyd’s insurer (Canopius), it’s Claim Management Service (Davies Management Services), and a group of Loss Adjusters. The day entailed an indpeth discussion as to how to further the already excellent claims service it provides, but also a tour of the Homeseeker Park & Leisure Homes ‘state of the art’ factory hosted by Homeseeker’s Managing Director, Silvano Geranio.

Park Home Assist have an excellent and very close relationship with Silvano, who was one of the first manufacturer’s to join Park Home Assist’s Platinum Seal Structural Warranty Scheme, with Prestige Park and Leisure Homes, and this year Homeseeker also joined the scheme. Silvano, just like Park Home Assist, is never complacent and is always looking to set his company apart from the rest of the industry. With an order book full till February 2015, his hard work clearly is paying-off. With collaborations like this, both companies will continue to set the standards which other park home insurers and manufacturers will have to follow.

A great day was had by all, and Park Home Assist would like to thank Homeseeker (Silvano Geranio), its insurer (Canopius) and Davies Management for a very beneficial day.

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  • WHAT OUR CLIENTS SAY

  • “I would like to state that I am very impressed with the way I have been treated by Park Home Assist Insurance Services, and in particular Janet. The way everything was sent to me in such detail and fully explained, was very good indeed. Thank you and good luck in the future”
    Mr H
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Park Home Assist Nominated For Two Insurance Times Awards

09/17

Following their success at the Insurance Times Claims awards, where they took the award for Customer Care Initiative of the year, Northampton based insurer, Park Home Assist, have been nominated for two further awards in the Insurance Times 2017 awards.

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Recent News

Park Home Assist wins top insurance claims award

Insurance Times have announced the winners of this year’s Claims Excellence Awards and Park Home Assist, the specialist Park Home insurer have scooped the top award for their 2016 customer care initiative.

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The World of Park and Leisure Homes show at Stoneleigh is always a great excuse to catch up with our old friends and customers. This year was no exception.Read more >
We’ll be at Stoneleigh again this year for the World of Park and Leisure Homes, with our staff on hand to help you with any questions you might have about your insurance..Read more >
The Insurance Times Claims Excellence awards 2017 shortlist has been drawn up, and Park Home Assist have made the grade thanks to their recent customer care initiative.Read more >
A major incident was declared by Devon and Cornwall Police in the early hours of this morning, following flooding at the Mill on the Mole residential park in South Molton.Read more >
Visit during Tingdene's Open Day and view the latest in park home and holiday lodge homes for 2017.
Tingdene's popular Open Day events are not just about viewing the stunning range of homes, there is much more to the day, and well worth a visit.Read more >
We all concentrate on the look of our homes when carrying out the maintenance, such as painting the outside, clearing the guttering, wiping down our UPVC windows and doors, but one of the most critical elements of maintaining a park home is the underneath. If that fails then this could cause significant damage to your home.Read more >
During these summer months, we all want to relax in our gardens, or go for those summer trips to the seaside, the hills, or visit our friends and family. But there is one very important job that should be done also this time of year. Read more >
We know that Summer is still with us, and we are still all enjoying the balmy nights, and hope that the colder nights are still some way off, however it won’t be that long before we all start thinking about whether our boiler will ‘fire-up’ when we need it to and will it get us through another winter without any unnecessary interruption. Read more >
Tingdene Parks are pleased to invite you to join them at Hazelgrove Park for their Autumn Open Weekend. Read more >
Tingdene Parks would like to personally invite you to join them at Ashwood Park in Wincham on Saturday 2nd July. Read more >
The main element of your park home and the overall structural integrity of your park home is the chassis that your park home is built on. Read more >
Park Home assist will again be in attendance at the World of Park & Leisure Homes Show in Stoneleigh, Warwickshire.Read more >

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