Insure your holiday home with an award-winning insurance specialist
Park Home Assist is one of the UK’s leading providers of holiday home insurance. We’ve got more than 20 years’ experience, insuring over 30,000 policyholders across the UK.

Holiday Home Insurance
With many of our park home customers having second homes or holiday homes in the UK, it seemed logical to cater for their holiday home insurance needs too. For the past 19 years we have been insuring holiday flats or cottages, villas or apartments in the UK.
Our Lloyd’s insured holiday home policy is not only very comprehensive in cover with a competitive premium, it also provides total flexibility. You can personalise the cover you require and our excellent customer service and award winning claims service comes as standard with all the policies we provide.
Find out how much you can save by insuring your holiday home insurance with us today.
The Customer Experience Award Winners
Platinum Trusted Service Award Winners
Over 1,700 claims handled in 2024
Personal Lines Broker of the Year Award Winners
The Customer Care Award Winners
Holiday Home Insurance
Your holiday home is a large investment, so it’s essential to make sure that should the worst happen, you’re adequately covered with a trusted insurer. Here at Park Home Assist, we are always looking at our insurance policies, not only to make sure that they are competitive in today’s market, but more importantly, to make sure that you receive the best possible cover for your holiday home. With this in mind, we have enhanced our cover levels on all of our UK holiday home insurance policies, so that you can now receive even more protection for your holiday home.
All of our insurance policies are designed specifically for UK holiday home owners, so if you own a chalet, a house in the country or a cottage by the sea, you can now receive enhanced cover tailored around your personal circumstances.
If you are buying your first UK holiday home, want more cover or you are simply looking for a better deal when renewing your policy, insuring with Park Home Assist will provide you with that added peace mind, knowing that what is important to you, is properly protected. Regardless of whether you rent out your holiday home or it’s just used by you and your family, we have the comprehensive cover options and competitive premiums to meet your requirements.
Home Emergency Cover for Holiday Home Owners
The home emergency policy that we provide for holiday home owners, will provide assistance to you in your home. You’ll receive expert help if you suffer an emergency arising from an incident covered under this policy and send a contractor out who will take action to resolve the emergency. The home emergency insurance policy is designed to work alongside your household buildings or contents insurance policy.
Key Benefits Include:
- No Excess To Pay
- Up to £1,000 per claim
- No call out charges
- Unlimited claims allowed
- Boiler breakdown included
Plumbing & Drainage
Leaks caused by the unexpected failure of the drainage system or internal plumbing (including central heating pipes).
Roofing
Emergency repairs following missing, broken or loose tiles causing internal water damage.
Internal Electricity
Covers your internal electrics supplying power to your home following electrical failure of at least one complete circuit.
Boiler Replacement Contribution
Contribution of up to £500 towards the cost of a brand-new like for like replacement upon production of an original receipt for payment.
Primary Heating System
Cover for the complete breakdown of the central heating system which results in the loss of heating and/or hot water.
Alternative Heating
We shall pay up to £50 towards the cost of alternative heating sources where these are deemed necessary in the event a claim has occurred.
Pest Infestation
Cover for the removal of certain types of pest infestation (such as a wasp or hornet nest, mice, rats or cockroaches) from the home.
Overnight Accommodation
Overnight accommodation only where it has not been possible to resolve the emergency following an accepted claim for emergency repairs by a contractor under another section of the policy and the home is rendered uninhabitable in the opinion of the Claims Helpline Service.
Note: All cover is subject to terms and conditions.
Read the full policy wording here: Home Emergency Policy Wording
Optional Cover (if selected):
- Pedal cycles – Up to 4 cycles at £1,000 each
- Sports equipment – £1,000, £2,000 or £3,000
- Accidental damage when Let
- Malicious damage when Let
- Theft by tenants
- Home emergency cover
- Legal expenses cover
- Flood cover available for homes in high risk areas*
*Availability of flood cover in high risk flood areas is subject to acceptance, where terms and conditions apply.
Discounts Available:
- No claims discount
- Policyholder over 50 discount
- Voluntary excess discount – choose from £150, £250 of £500
Details
Holiday Home Insurance
Your holiday home is a large investment, so it’s essential to make sure that should the worst happen, you’re adequately covered with a trusted insurer. Here at Park Home Assist, we are always looking at our insurance policies, not only to make sure that they are competitive in today’s market, but more importantly, to make sure that you receive the best possible cover for your holiday home. With this in mind, we have enhanced our cover levels on all of our UK holiday home insurance policies, so that you can now receive even more protection for your holiday home.
All of our insurance policies are designed specifically for UK holiday home owners, so if you own a chalet, a house in the country or a cottage by the sea, you can now receive enhanced cover tailored around your personal circumstances.
If you are buying your first UK holiday home, want more cover or you are simply looking for a better deal when renewing your policy, insuring with Park Home Assist will provide you with that added peace mind, knowing that what is important to you, is properly protected. Regardless of whether you rent out your holiday home or it’s just used by you and your family, we have the comprehensive cover options and competitive premiums to meet your requirements.
Home Emergency Cover
Home Emergency Cover for Holiday Home Owners
The home emergency policy that we provide for holiday home owners, will provide assistance to you in your home. You’ll receive expert help if you suffer an emergency arising from an incident covered under this policy and send a contractor out who will take action to resolve the emergency. The home emergency insurance policy is designed to work alongside your household buildings or contents insurance policy.
Key Benefits Include:
- No Excess To Pay
- Up to £1,000 per claim
- No call out charges
- Unlimited claims allowed
- Boiler breakdown included
Plumbing & Drainage
Leaks caused by the unexpected failure of the drainage system or internal plumbing (including central heating pipes).
Roofing
Emergency repairs following missing, broken or loose tiles causing internal water damage.
Internal Electricity
Covers your internal electrics supplying power to your home following electrical failure of at least one complete circuit.
Boiler Replacement Contribution
Contribution of up to £500 towards the cost of a brand-new like for like replacement upon production of an original receipt for payment.
Primary Heating System
Cover for the complete breakdown of the central heating system which results in the loss of heating and/or hot water.
Alternative Heating
We shall pay up to £50 towards the cost of alternative heating sources where these are deemed necessary in the event a claim has occurred.
Pest Infestation
Cover for the removal of certain types of pest infestation (such as a wasp or hornet nest, mice, rats or cockroaches) from the home.
Overnight Accommodation
Overnight accommodation only where it has not been possible to resolve the emergency following an accepted claim for emergency repairs by a contractor under another section of the policy and the home is rendered uninhabitable in the opinion of the Claims Helpline Service.
Note: All cover is subject to terms and conditions.
Read the full policy wording here: Home Emergency Policy Wording
Optional Cover & Discounts Available
Optional Cover (if selected):
- Pedal cycles – Up to 4 cycles at £1,000 each
- Sports equipment – £1,000, £2,000 or £3,000
- Accidental damage when Let
- Malicious damage when Let
- Theft by tenants
- Home emergency cover
- Legal expenses cover
- Flood cover available for homes in high risk areas*
*Availability of flood cover in high risk flood areas is subject to acceptance, where terms and conditions apply.
Discounts Available:
- No claims discount
- Policyholder over 50 discount
- Voluntary excess discount – choose from £150, £250 of £500
Exceptional cover for you and your holiday home
- Comprehensive Insurance Cover
- Competitive premiums with monthly or annual payments
- Underwritten by Canopius of Lloyd’s of London
- Property Owners liability - £5million
- Loss of rent - Up to 20% of buildings sum insured
- Alternative accommodation - Up to 20% of buildings sum insured
- Damage caused by emergency services - Up to £1,000
- Garden furniture - Up to £3,000
- Theft from outbuildings - Up to £3,000 (or 3% of contents sum insured)
- Replacement locks and keys - Up to £500
- Freezer contents - Up to £3,000
- Fire brigade costs - Up to £1,000
- Trace and access - Up to £5,000 per event, £25,000 total
- Loss of metered water - Up to £1,000
- Loss of domestic heating fuel - Up to £500
- Fatal injury benefit - Up to £10,000 per person
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Insurance Services
- Park Home Insurance
- General Insurance Tips & Advice For Park Home Insurance
- Mobile Home Insurance
- Holiday Lodge Insurance
- Park Home Owner Car Insurance
- Motorhome Insurance
- Static Caravan Insurance
- Floating Home Insurance
- Boat Insurance
- Touring Caravan Insurance
- Holiday Home Insurance
- Making a claim
- UK Park home insurance
- FloodRe