What Our Park Home Insurance Customers Say About Us

At Park Home Assist, we are always interested in what our park home insurance customers say about us. We welcome feedback directly to our team in the office – this may be when you’re speaking to them on the phone, or you email us with an enquiry. As a family-run business, we are passionate about delivering service and value to our customers and really do listen to what you have to say.

We also encourage our park home insurance customers, and customers of our other insurance products to send us their feedback using Feefo. This is an online platform that enables customers to write reviews completely independently of the service provider. It is one of the most trusted platforms for ratings and reviews by both merchants and consumers in the world.

We use Feefo for feedback about all of our specialist leisure insurance products – that’s park home insurance, insurance for holiday homes, holiday lodges and caravans, as well as boat insurance. This is because Feefo analyses feedback from verified real customers.

Feefo Trusted Service Award

The Trusted Service Awards were introduced in 2010 to recognise brands that receive exceptional feedback from their customers. We were delighted to be awarded the 2024 Feefo Platinum Trusted Service Award for the fifth year in a row!

The Platinum Trusted Service Award is awarded only to companies that have achieved the Feefo Gold standard for three consecutive years or more. It recognises the businesses that continue to deliver exceptional customer service year after year.

Here’s what some of our park home insurance customers recently had to say about us:

5 Star review

“Excellent, helpful advice. Made renewing my policy easy. Got an online quote, followed up by a phone call the following morning. Clarified a few points and took out the policy.”

5 Star review

“Always friendly and helpful, not pushy in anyway, quite the opposite. Happy to renew my home insurance, knew the amount would be higher than last year but only risen by a few pounds. I would recommend this company to others.”

5 Star review

“Yes, without a doubt – got 2 cars insured and a mobile home insured with Assist, efficient and very helpful and very professional would recommend to anybody. Thank you Park Home Assist for a brilliant service.”

Thank you to all of our customers who take the time to provide feedback. We really do appreciate it.

This is a marketing article from multi-award-winning Park Home Assist.

Please note that all insurance cover is subject to acceptance of terms and conditions.

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Published – 01/11/24