Insure your home with an award-winning insurance specialist
Park Home Assist is one of the UK’s leading providers of residential park and leisure lodge insurance. We’ve got more than 18 years’ experience, insuring over 25,000 park home and lodge owners across the UK.
Residential Park Home Insurance
Park Home Assist Insurance is a UK based, family-run business, providing specialist park home insurance. We are one of the leading providers of insurance for residential park homes and have 18 years’ experience offering one of the most competitive and comprehensive policies available for park home owners. We understand that insuring a park home is completely different to your typical bricks and mortar, which is why our park home insurance is specifically designed with park home owners in mind.
Every member of our team has a high degree of knowledge about park home insurance, so you can be confident that the person you speak to has a specialist knowledge of park homes and that you will receive the right cover. You can take comfort in knowing we do not operate in a call centre, so when you need to contact us, you can speak to the same person every time, just ask for them!
Despite being one of the largest providers of park home insurance within the UK, customer service lies at the heart of everything we do, from the moment you first ask for a park home insurance quote, through to renewal. This service has been recognised by the insurance industry, by awarding the Park Home Assist claims teams with the Customer Services Initiative Award for claims handling in 2017. On the 6th July 2022, we were recognised by the insurance industry when we were announced as winners of two prestigious awards in one night, the 2022 Personal Lines Broker of the Year Award and the 2022 Customer Care Award. These awards stand pride of place next to our 2023 Feefo Platinum Trusted Customer Service Award in recognition of the excellent customer service that we provide to our park home insurance policyholders and our 2020 UK Broker of the Year Award. Each of these awards are a true reflection of our commitment to outstanding customer service.
If you ever have to make a claim we do our best to resolve your claim in a timely and professional manner. We also have our own Claims Co-ordinators who will ensure your claim progresses in a timely and efficient manner, so you can rest assured knowing that you will be well looked after by our award-winning team.
You can read the full details of what is included as standard with our policies and any optional covers available below.
If you want the peace of mind of a multi-award-winning claims service, comprehensive cover as well as a competitive premium, then contact us today and find out why 25,000 park home owners choose Park Home Assist to insure their residential park home.
Park Home Assist offer special rates and discounts for:
- Over 50s
- Selected parks
- No claims
- Newer homes
Our insurance policies offer some great features such as:
- Accidental damage cover on buildings and contents
- Valuables and personal possessions away from your park home
- Pedal cycle cover away from your park home
- Money and credit card cover away from your park home
- Mobility scooter cover
- Monthly premium instalment facility
RESIDENTIAL PARK HOME INSURANCE
Comprehensive Insurance Cover
Included as standard
Our park home insurance policy has been designed for residential park home owners and offers comprehensive cover for your park home. Below is an overview of what is included as standard with our park home insurance policy.
- Park home buildings cover up to £500,000
- Site clearance, transportation and re-siting of replacement home
- Alternative accommodation and emergency kennelling up to 25% of the buildings sum insured if your home is made uninhabitable by any cause covered under the buildings section of this policy.
- Park home contents cover up to £60,000
- Valuables up to £20,000 within the park home
- Increased contents cover by 10%, one month before and one month after a special event or religious festival
- All contents are replaced on a new for old basis, except pedal cycles and clothing
- Unlimited freezer contents cover
- £1,000 replacement lock cover for theft or loss of keys
- £1,500 garden furniture cover
- £5million public liability cover
If you permanently live at the address the following benefits are included free of charge:
- Accidental damage whilst moving home
- Jury service up to £25 per day to a total of £1,500
- Up to £5,000 of contents temporarily removed from the home whilst attending full time education (up to £1,000 per single article, pair or set).
FAQ’s
As insurance for park home is different from standard home insurance, talking to a specialist park home insurance provider can save you both time and money. And if you’re insuring a park home for the first time, you’re bound to have lots of questions.
Looking after 25,000 policyholders in over 18 years’ of business, we’ve heard most of the questions! We’ve put together some of the most frequently asked questions on our FAQs page. These refer to questions about discounts available on park home insurance, the type of cover provided, making a claim on your park home insurance and many more.
Tips & Advice
Making sure that your park home has the right type and level of insurance cover is essential and you need to be confident that you are properly covered should you need to make a claim.
Our in-house insurance team has dealt with tens of thousands of park home owners since we started Park Home Assist back in 2005 and have built up a wealth of knowledge. This not only covers park home insurance, but also what’s important to park home owners – how they look after their park homes and protect their property, and how they enjoy their park home lifestyle.
We have our own in-house Claims Co-ordinators, so we liaise closely with our park home insurance customers and the underwriters to ensure that the claim progresses as smoothly as possible. Consequently, we are aware of the many different situations which can arise and result in making a claim. Our Tips & Advice page offers general advice relating to park home insurance and what you need to consider when deciding on your park home insurance policy.
Claims
We understand that the true test of a park home insurance policy is when you need to make a claim. We also appreciate that the event leading to a claim can be distressing, so our aim is to enable the process to run as smoothly as possible. Our in-house park insurance claims co-ordinators are there to progress claims as efficiently as possible, keep you informed and answer any questions that you have.
If you have any queries relating to park home insurance, then feel free to call our experienced team on 01604 946 785.
If you have any queries relating to park home insurance, then feel free to call our experienced team on 01604 918 100.
The Customer Care Award Winners
18 Years’ Experience
Over 1,500 claims handled in 2022
Personal Lines Broker of the Year Award Winners
Why Choose Park Home Assist for your next park home insurance policy?
Trusted park home insurance provider with verified reviews through our partnership with Feefo
